Organization Seeks Customer Service Representative! Please email your resume to [Click Here to Email Your Resum ] OfficeTeam has a need for a highly-skilled, articulate Customer Service Representative to join the growing workforce in the Manufacturing industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Los Angeles, California region and is a long term temporary-to-full time employment opportunity. What you get to do every single day - Manage the fielding and sending of important written business correspondence - Organize and route incoming telephone calls - Deliver outstanding, friendly customer service in a timely fashion - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - Supportive, positive attitude with a detail oriented demeanor applied to all tasks - Strong customer service and office administrative skills - Advanced Microsoft Office skills - Ability to interact effectively with internal and external partners and clients/customers - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement - Comprehensive knowledge of typing 45 - 60 words per minute - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Ability to use multiple computer systems, applications, and utilize search tools to find information - 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred - Sound written and verbal communication skills - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.